National Telecommunicator Training in the Works
A group of 911 organizations jointly announced Feb 1 that it has been participating in an effort to develop recommended minimum training guidelines for the nation’s 911 call-takers and dispatchers.
"Who am I?"
This moving piece penned by Jeff Carson of the Franklin (TN) Police Department pays tribute to our heroes behind the headset. The song and video was debuted at the 2015 TN Emergency Number Association Conference in Murfreesboro, TN and features 9-1-1 Telecommunicators from across the state.
Weakley County Polling Map Available
Weakley County 9-1-1 Opens New Map Portal
Weakley County 9-1-1 Director Speaks on Telecommunicator Training
(Charlotte, NC.) In this report from Urgent Communications, local 9-1-1 Director Jamison Peevyhouse highlights the challenges and opportunities in developing a National Telecommunicator Training Curriculum. Director Peevyhouse serves as Chairperson of the National Telecommunicator Training Curriculum Workgroup for the National Emergency Number Association (NENA). See the video here.
Weakley County 9-1-1 Dispatcher Highlighted in National Article
In early May, 2013 the Weakley County 911 Center received a 911 call for a structure fire. The caller was clearly distressed as she choked back emotion to describe “…our house is on fire!” The professionalism of Dispatcher Jennifer Ruff, married with a structured call handling system, garnered national recognition.
Weakley County 9-1-1 Earns Elite Accreditation
The Weakley County 9-1-1 Center was recently recognized by Powerphone, Inc. for earning Total Response Elite Accreditation. The Center undertook a dynamic process to identify best practices and promote the highest quality in customer service. Read more about the process here.
Weakley County Emergency Response Video
Weakley County Storm Shelters
9-1-1 Center Information