December 10th, 2021
Weakley County dispatchers received over 600 radio transmissions and over 200 phone calls between the hours of 10pm and 6am. On an average night approximately 40 radio transmissions are received.
Director Fulcher wishes to publicly announce her appreciation for all team members from Weakley County 911. Supervisor Teresa Alexander was on site the entire day and night assisting dispatchers with this incident. The dispatchers continued to work tirelessly through the following week helping citizens and responders with recovery efforts.
National Telecommunicator Training in the Works
A group of 911 organizations jointly announced Feb 1 that it has been participating in an effort to develop recommended minimum training guidelines for the nation’s 911 call-takers and dispatchers.
"Who am I?"
This moving piece penned by Jeff Carson of the Franklin (TN) Police Department pays tribute to our heroes behind the headset. The song and video was debuted at the 2015 TN Emergency Number Association Conference in Murfreesboro, TN and features 9-1-1 Telecommunicators from across the state.
Weakley County 9-1-1 Dispatcher Highlighted in National Article
In early May, 2013 the Weakley County 911 Center received a 911 call for a structure fire. The caller was clearly distressed as she choked back emotion to describe “…our house is on fire!” The professionalism of Dispatcher Jennifer Ruff, married with a structured call handling system, garnered national recognition.
Weakley County 9-1-1 Earns Elite Accreditation
The Weakley County 9-1-1 Center was recently recognized by Powerphone, Inc. for earning Total Response Elite Accreditation. The Center undertook a dynamic process to identify best practices and promote the highest quality in customer service. Read more about the process here.
Weakley County Emergency Response Video
9-1-1 Center Information
On Monday, May 9th Weakley County 911 Dispatchers visited with Mrs. Melissa Sides' 1st grade class. Those students wrote the sweetest letters to the dispatchers thanking them for their service! In response, several dispatchers made goody bags and wrote all the students a thank you letter!
On April 11th, the 911 dispatchers were honored and presented plaques for their dedication and outstanding service during the week of December 10th, during the tornado by the Weakley County 911 Board .